EXCHANGE AND RETURN POLICY

Ruskras Corner for Fashion Dolls strives to insure that our customers receive only the highest quality service and merchandise. However, we realize you may occasionally need to return or exchange an item. To insure credit for your returns or exchanges, please do the following:

1. PLEASE INSPECT YOUR ORDER IMMEDIATELY UPON RECEIPT FOR QUALITY ACCURACY AND DAMAGE DURING SHIPMENT. ALL CLAIMS MUST BE MADE IN WRITING OR BY FAX WITHIN 10 DAYS OF RECEIPT OF ORDER. WE CANNOT ACCEPT RETURNS OR EXCHANGES AFTER THIS AUTHORIZED RETURN PERIOD.
2. To insure that an exchange can be made or that a credit can be issued, all items must be returned in ORIGINAL condition and ORIGINAL packaging, as determined by Ruskras Corner for Fashion Dolls. All manufacturer's tags, brand attachments, price tags, as well as all product materials and information, etc. must be in ORGINAL, unaltered condition. Do not tape or deface manufacturer's original cartons. Returns received in other than ORGINAL condition will be assessed a minimum of a 15% restocking fee. SHIPPING AND HANDLING FEES ARE NOT REFUNDABLE.
3. Ruskras Corner for Fashion Dolls is not responsible for merchandise damaged by customer misuse or disregard, or by failure to follow washing and/or cleaning instructions.